Finer Details

Blue card

Bianca Young and Urban Heart assistants on the team hold current and valid suitability cards with the QLD Government. 

The safety of all children within our community is taken very seriously.

Conduct of care

Conduct of care is of Urban Heart's highest importance. We take all precautions while your child is on the premises and while participating in our activities. Both Bianca Young and all assistants working with the Urban Heart team hold current Senior First Aid Certificates at all times for the safety of all children attending.   

Confidentiality

Here at Urban Heart we hold confidentiality of high importance. All information including details of families who attend Urban Heart workshops is kept completely confidential. 

Public Liability Insurance

Urban Heart holds Public Liability Insurance through AAMI and Santosha Yoga Studio is also covered by Public Liability Insurance for any incidences that could occur on the property.  

Refunds and transfers

Urban Heart workshops are non refundable once booked as you can appreciate we are small business. Workshops can however be transferred once to another future workshop. We do appreciate things happen and your child may sometimes be unable to attend.

Safety of Expression

Urban Heart creates a safe and nurturing environment free from any discrimination of any kind. We stand by equal opportunity and for each young person to have freedom to express them self safely and without judgement. We are zero tolerance towards bullying.  

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